Make Room for the Chief Listening Officer

At the #140conf in NYC, Jeff Pulver introduces Jeffrey Hayzlett, the Chief Marketing Officer (CMO) of Kodak by referring to a conversation they had about the need for "Chief Listening Officers" in corporations and the need for transparency.


Jeffrey Hayzlett presented on "Emotional Technology" and relationships. Kodak is looking at changing the ways people relate. Some of the ways they are doing this is by exploring the importance of twitter, participation and listening.

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